Accident Not Your Fault? Stress-Free Repairs & Insurance Claim Assistance
We handle not-at-fault claims, insurance repairs, and direct private vehicle repairs.
- Not-at-fault accident specialists
- Replacement vehicle available
- Insurance claim assistance
- Direct private repairs available



Our Customers Matter To Us.
Their Opinions Should Matter To You.
EXCELLENT Based on 147 reviews Posted on Lisitha Deelana13 April 2026Trustindex verifies that the original source of the review is Google. Service is excellent 💛Posted on Carissa Zou10 April 2026Trustindex verifies that the original source of the review is Google. Autosalone was able to assist me with my claim after my car was written off. From interacting with my tow truck driver Daniel, to speaking with Ryan and Lisa and having assistance from John Curtain - it was a seamless and productive experience! It alleviated a burden off my shoulders and I received my payment within 6 weeks of the accident. Thank you for the positive experience!Posted on Sally Ming24 March 2026Trustindex verifies that the original source of the review is Google. Hi Robert, Thank you to your Team for assisting me in processing my claim. Though it had been a long few months and I still miss my X3, your Team had taken care of the whole procedure, without any inconvenience or stress to myself. Their efforts are much appreciated. I hope to never experience such incident again 😅, but will keep Auto Salone in mind, should any friends require any assistances. All the best to your Team With regards SallyPosted on SL Lim8 March 2026Trustindex verifies that the original source of the review is Google. My daughter’s car was accidentally smashed on driver door side by an unintentional senior. The damage is heart breaking with scratches & dents, unable to open car door & stuck window! The car is a special 1999 edition from her deceased dad (sentimental value). Our usual goto-auto-service recommended Autosalone. At first I was overwhelmed with their process (was advised to cancel case with my insurer & fill in some forms). It’s a completely different process & no one within my circle heard of this approach. After much considerations, I decided to go ahead as I want the car properly repaired (write-off not our option),. Ryan & his team did a fantastic job. Really couldn’t believe my eyes when picking up the car as it looked brand new! It took 3+ months as Ryan explained they had to repair everything diligently, including ordering/ waiting for parts. Ryan truly has high EQ & understanding our attachment & emotion with the car. The claim process is via lawyers without fee from our side. The documents were rather daunting but it is a legal process & the lawyers are very reassuring. We are very appreciative to Ryan & his team. Their great work means a lot to us. Special mention to Lisa’s patience, support & customer service.Posted on Ahmed Hussein3 March 2026Trustindex verifies that the original source of the review is Google. I just wanted to leave a review behind for Ryan and his team for the great work they did with my car. About month ago now one of the truck drivers unfortunately hit my car on the highway accidentally. Ryan and his team were very quick to take care of my car which did less than 1000km at the time. They fixed the dent that was caused by their worker on the side of my car and returned it to the brand new car it was for me. If 10 star review was possible, I’d definitely give it to these guys. Very professional and very friendly team at autos lane, highly recommend it. Keep up the great work lads 🫡Posted on Stratos Alepidis7 February 2026Trustindex verifies that the original source of the review is Google. I highly recommend this businesses.👌 "I was completely impressed With their professionalism and customer service. So good job🚘 Well done ✔️Posted on Stanley Norris30 January 2026Trustindex verifies that the original source of the review is Google. Thank you Tim and the team for looking after me so well - would recommend.Posted on Belle A17 January 2026Trustindex verifies that the original source of the review is Google. Had such a great experience with Autosalone they had to tow away my car after a not at fault accident and came within 20 mins of the call! We dealt with Daniel and he was so so great really friendly answered all our questions and explained the service they offer! Great guy to deal with! I would recommendPosted on Zia9 January 2026Trustindex verifies that the original source of the review is Google. Excellent support for the accidental service. Will recommend anyone who need support after an accident and hirecarVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more



STANDARD BODY REPAIR

Visit Our Workshop
Bring your vehicle in for assessment.

Assessment & Quote
We inspect the damage and provide a detailed quote.

Repairs Commerce
We complete repairs

Collection & Warranty
Pick up your vehicle with lifetime warranty information provided.
NOT-AT-FAULT CLAIMS (NAF)

Contact Us Immediately
Call or visit our office — we guide you through the entire accident process and confirm if you are not at fault.

Claim Management
We manage the not-at-fault claim and liaise directly with the at-fault insurer on your behalf.

Assessment & Repairs
Your vehicle is assessed to determine whether it will be repaired or declared a total loss. If repairable, we complete the repairs and organise a replacement vehicle where applicable.

Vehicle Return or Settlement
If repaired, you collect your vehicle once repairs are complete. If the vehicle is a total loss, we assist with the insurance settlement process.